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Returns & Exchanges
At LeatherSofaCo, we want you to be completely satisfied with your premium furniture investment. If your new sofa isn't the perfect fit for your home, we offer a 30-day return policy for all standard pieces in original condition.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 30 days of delivery to start your return or exchange process.
- 2.Prepare for Inspection
Ensure the leather is clean and free of damage, and have the original protective packaging ready for secure transport.
- 3.Schedule White-Glove Pickup
We will coordinate a professional furniture logistics team to safely collect the item from your residence at a scheduled time.
- 4.Receive Your Refund
Once our workshop verifies the item's condition, we will process your refund minus shipping fees to your original payment method within 7-10 business days.
